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Mẫu thư thương mại dành cho khách hàng phần 2

New representative

[NAME, COMPANY AND ADDRESS, ex.

John Smith

XYZ Inc.

1234 First Street

Suite 567

Anycity, Anystate 85245]

Dear _______,

It is our great pleasure to advise you that a new sales representative will now be representing our
firm in your area.

He has been handling our accounts in various locales for some time and is extremely
knowledgeable in this field. Your new representative is scheduled to visit your office in 10 days
time.

If you have any questions or special requests, please do not hesitate to contact him. As I am sure
you will agree after meeting him, he is an asset to any company and we are very proud to have
him on our staff.

Sincerely,

[YOUR NAME, ex. Jill Jones]




Good customer service

[NAME, COMPANY AND ADDRESS, ex.

John Smith

XYZ Inc.

1234 First Street

Suite 567

Anycity, Anystate 85245]
Dear _______,

I wish to thank you and your staff for providing such excellent service. It was a pleasure to deal
with members of your staff. The service was impeccable, and the staff was always very well-
mannered and helpful. I was truly impressed with the level of dedication present.

This is not the usual letter that I have the pleasure of sending out, since it is not every day tha



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