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chance that our problem might not be clearly understood by the company.

Finally I conclude that complaining in person about a product or poor service gives
effective results rather than complaining in writing.

Essay 813 Topic 160 Complain in writing vs. complain in person

Whenever a situation comes up that a person is unhappy with a service or a product
he/she may choose one of these alternatives. The first one is to write a letter to the related
division of that enterprise, and the second one is to complain in person. The question is
that which of these two ways works out better?

I personally believe that this matter strongly depends on the level of formality that a
corporation is based on. By that I mean in the organizations which are small usually the
relationship among the organization is more informal, so in this case it would be better to
talk with a person since it would be more effective. However, in some enterprise which
are very big and very formal it is much better to complain in the formal way which means
writing a letter to the manager or the one who is responsible because in big organizations
those who are responsible are very inaccessible and writing a letter is the best way of
expressing that one is unsatisfied wi



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