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các bạn tải miễn phí ebook: English for personal assistants - part 35


170 Communicating with clarity KEY


6. so/therefore
7. Secondly
8. furthermore
9. therefore
10. otherwise
11. For example
12. thus
13. also
14. Finally
15. moreover
16. Meanwhile

Task 5 Suggested answers
1. Hello this is ............., PA to Mr X. I am afraid that Mr X has been held up in Italy
and will therefore not be able to make the meeting at 9 tomorrow. He suggests
meeting on Friday afternoon at a time convenient for you or if Friday doesn’t suit
you, perhaps you could meet him next Tuesday. My telephone number is .............
Maybe you could give me a ring and let me know what day and time would be
suitable for you. Thank you.
2. Hello this is ............., PA to Mr X. He has asked me to call you to arrange a
telephone conference with Mr Wang. My phone number is ............. Could you
please give me a ring and let me know at what time and on what day would be the
best for Mr X to call Mr Wang. I look forward to hearing from you. Thank you.

Task 6 Suggested answer
Hello could I speak to Ana Ribero please. It’s .............’ PA to Mr Braun.
Ana, how are you? How are things in Madrid? I hope the weather’s better there than
here. I am ringing about the meeting in Rome. We know that it’s not a very
convenient place for you to get to but we’re planning to rotate the monthly meetings
from now on so that we



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