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    Your best bet would likely be DivX plus player for windows it has all options needed to play a wide range of video formats including MKV.

    there is a free download available here

    good luck :)

    http://www.divx.com/en/software/divx-plus/player

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  • If VLC can't play it then their comp is too sh*t to handle the video....

    Try turning the buffer right up or getting more ram though

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  • I think PowerDVD 11 Ultra is your best choice, The Best HD Video/Blu-ray/DVD Playback Software on the PC!

    You can see detail and check it out: http://www.cyberlinkpowerdvdultra.com/

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  • ...if they are running an older Windows machine, they may not be able to play any videos with MPEG-4 compression, especially if they are 720p or higher. HD video requires a series of things, not the least of which is a dual-core CPU. if you right-click "My Computer" (just "Computer" on Vista or Windows 7), and click Properties, it should show you the CPU processor and the amount of RAM.

    also, if they do not have a video card (if they are using Integrated Video), they may run into issues. if the system is TOO old, it may be using the old AGP format, which doesn't support HD video as well.

    what's more is, the monitor being used needs to be connected using a DVI cable for SOME HD video. otherwise, it will not be able to handle that much video being streamed!

    if none of this is an issue, and they have a newer PC with a video card, i would just install CCCP:

    www.cccp-project.net

    it should be able to decode nearly ANY video stream available (especially MKVs), even on Windows Media Player! CCCP gives you an interface to customize your decoding options. it's probably more than your parents will ever use, but it should help you decode MKVs much better. you MAY want to install XVID as well, as it does a slightly better job of decoding certain videos, and is used in some MKV files.


    Source(s):

    10 years of playing EVERYTHING thru WMP10

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